We are sensitive to your personal preference — your forms are in clear English and, where we can, in your own language.

Begin: Past Rejection Review

Tell us who you are and we will start your file. If you are a returning Polinsys client, enter your Polinsys ID and we will recognise you — no need to repeat what you have already given us.

Are you a returning client? Enter your Polinsys ID — 3 letters and 3 numbers (for example, AAA888)

If you have dealt with Polinsys before — even just for an evaluation — you already have a Polinsys ID. Entering it helps us recognise you, so you needn't repeat what you have already told us.

No ID yet? Skip this — just fill in your details below.

First name

Last name

Phone (optional)

Date of birth (optional)

Your language (we write to you in this)

A little history

Your current immigration status (optional)

Have you ever been refused a visa, permit, or entry by any country?

What to expect — your journey

🚂

The Canadian

Your journey, station by station

6 stops

The whole line

🚂 1 2 3 4 5 ✓

Your stop — slide to see the line

About your refusal

Upcoming

🧑 You

What we’ll ask

Which countries have refused you?How many times have you been refused?Tell us about each refusalDo you still have your refusal letter or letters?How many people were on the refused application?Can you get the officer's notes on your refusal?

Refusal review fee

Upcoming

💼 Finance

What you want, and our agreement

Upcoming

🧑 You

What we’ll ask

Which refusal review would you like?What do you want to apply for after this review?Do you have a relative or close friend in Canada who is a citizen or permanent resident?Which province does that person live in?Did someone else handle the application that was refused?Do you still have the agreement you signed with them? +1

Documentation intake

Upcoming

📋 Documentation

AR review & recommendation

Upcoming

⚖️ Authorized Rep

✓

Advisory complete

Done

⚙️ System

Who handles each stop 🧑 Client 💼 Finance ⚖️ Authorized Rep 📋 Documentation 🧭 Coordinator 🤝 Counsellor