We are sensitive to your personal preference — your forms are in clear English and, where we can, in your own language.

Begin: Temporary Resident Visa (TRV)

Tell us who you are and we will start your file. If you are a returning Polinsys client, enter your Polinsys ID and we will recognise you — no need to repeat what you have already given us.

Before you begin

Complete these free evaluations first

This service is guided by the evaluations below. Complete any you haven’t, then come back here and enter your Polinsys ID — we recognise what you’ve already done and never ask twice.

Family assessment

Whether you have family in Canada — it is worth points, and many people do not realise it.

Complete →

Occupation eligibility (NOC)

Your occupation code (NOC) decides which programs fit you.

Complete →

Proof-of-funds check

A check that the funds for this application are in place.

Complete →

Are you a returning client? Enter your Polinsys ID — 3 letters and 3 numbers (for example, AAA888)

If you have dealt with Polinsys before — even just for an evaluation — you already have a Polinsys ID. Entering it helps us recognise you, so you needn't repeat what you have already told us.

No ID yet? Skip this — just fill in your details below.

First name Your first name (also called your given name) — the name that comes before your family name. Copy it letter for letter from the photo page of your passport. Copy it even if the passport spelling is different from how you usually write it. More than one word is fine. If you have several given names, enter all of them here. Keep only your true family name for the "last name" box. Some passports print only a single name. If yours does, you have no first name to enter here. Choose "Not Applicable", and put that single name in the "last name" box instead. Never type "NA", "N/A", or a dash as your name. An officer reads that as your actual name. Your birth certificate may spell your name differently. Follow the PASSPORT — a visa is matched to the travel document. Then tell us about the difference. We will send the explanation with your application. Where to find it: The photo page of your passport, labelled "Given name(s)" / "Prénoms". The two machine-readable lines at the bottom of that page carry the same names, and are the clearest print on the document. For example: If your passport shows "GURPREET KAUR" as the given name and "SINGH" as the surname, your first name is Gurpreet Kaur. If your passport shows only "RAVI" and nothing in the surname line, leave this blank and enter Ravi as your last name. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: Text, as you would write it. As shown on the passport biographical page. Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. If it does not apply: Choose this only if your passport has no first name at all (a single name printed on it). Put that name in "last name". We will leave the government's first-name box blank for you — we never write "NA" as a name. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

Last name Your last name — also called your family name or surname. Copy it exactly from the photo page of your passport. Three common situations, all normal: (1) If your passport shows only one name in total, put that whole name here and choose "Not Applicable" for your first name. (2) If you have two or more family names, enter all of them here, in the same order as your passport. (3) Some communities use the father's or husband's name as the last name. If that is what your passport shows, copy the passport exactly — not what you use day to day. Where to find it: The photo page of your passport, labelled "Surname" / "Nom". The machine-readable lines at the bottom of that page carry it too, in the clearest print on the document. For example: Passport surname "DE LA CRUZ SANTOS" → enter De La Cruz Santos, all of it. Passport showing only "SUHARTO" and no given name → enter Suharto here, and mark your first name Not Applicable. Passport showing eight names and no separate surname line → all eight go here. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: Text, as you would write it. As shown on the passport biographical page; include every family name in passport order. Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

Email The email address we should use to reach you. Use an address you check often, control yourself, and will keep for years. Not a friend's, not an agent's, not a temporary one. Every secure link and update we send goes here. The government's own deadline notices go here too. A missed notice can sink a good application. Where to find it: Your own email account — the one on your phone. For example: [email protected] Whose information: Your own information — the person this application is for. Which period: As things stand today — tell us whenever it changes. Why we ask: It is how both we and the government reach you, including on deadlines that are not repeated. Format: An email address, like [email protected]. A valid email address (local@domain). Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: If it is wrong we cannot reach you and neither can the government, and a good application can be lost to a missed notice.

Verify your email to continue — we’ll send a 6-digit code.

Phone A phone number where we can reach you. Start with your country code so the number works when dialled from Canada. Give the one you actually answer — a mobile you carry, not an office line that rings in an empty room. A call about your file may come during Canadian office hours, which is the middle of your night or the middle of your working day depending on where you are. Where to find it: Your own phone. For example: +91 98765 43210, or +1 416 555 0100. Whose information: Your own information — the person this application is for. Which period: As things stand today — tell us whenever it changes. Why we ask: It is how both we and the government reach you, including on deadlines that are not repeated. Format: A phone number with your country code first, like +91 98765 43210. International format with country code, digits and spaces only. Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. If it does not apply: If you have no phone we can reach you on, choose "Not Applicable" — we will use email only. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: If it is wrong we cannot reach you and neither can the government, and a good application can be lost to a missed notice.

Date of birth The day you were born. Enter it exactly as printed in your passport, year first. If your birth certificate and your passport disagree — which happens where a birth was registered late, or a school certificate estimated the year — use the PASSPORT date here. A visa is stamped against the passport, so that is the date that has to match. Then tell us about the difference: we will send a short explanation with your application rather than leave an officer to notice it themselves. If your passport shows only a year, tell us and we will record it the way the government expects. Where to find it: The photo page of your passport, labelled "Date of birth" / "Date de naissance". For example: 1985-06-15. A passport reading 15 JUN 1985 is entered as 1985-06-15. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: A date, year first — like 1985-06-15. As shown on the passport biographical page (YYYY-MM-DD when recorded). Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

Country of citizenship The country whose passport you hold and expect to apply on. You may be a citizen of more than one country. If so, give your main one here — the passport you normally travel on. List the others in the next question. The citizenship an application runs under can change which rules apply, so we will confirm the choice with you. What matters most: EVERY citizenship you hold must be declared somewhere. Hiding one is treated as misrepresentation, and that carries a five-year ban. Where to find it: Shown as "Nationality" on your passport photo page, and on any citizenship certificate you hold. For example: Sri Lanka. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: Text, as you would write it. Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

The passport you would normally travel on. If you hold more than one, we ask about the others next.

Do you hold citizenship of any other country? Every other country you are a citizen of, besides the one above. List them all, even one you have never used, never held a passport for, or acquired automatically at birth through a parent. Most people have none, and "none" is a complete answer. If you do hold another, saying so costs you nothing and sometimes opens a better route — while leaving one out is treated as misrepresentation, which carries a five-year bar. If you are unsure whether a country considers you a citizen, tell us and we will work it out with you rather than guess. Where to find it: Any second passport, a citizenship certificate, or a national ID from another country. For example: United Kingdom. Or, holding three in all: United Kingdom and Portugal. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: Your own words. Take as much room as you need. Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

Including one you have never used, or acquired at birth through a parent. Most people answer no.

Country where you live The country you actually live in today. This can be different from your citizenship and from where you are standing right now. Enter where your life is based — where you hold status, work, and keep a home. A country you are visiting for a few weeks on a tourist stay is NOT your country of residence, even if you are there today. If you hold a work permit, study permit or long-term residence visa somewhere, that is your country of residence. This decides which visa office handles your file. Where to find it: Your residence permit or visa sticker, or a utility bill or tenancy agreement showing where you live. For example: United Arab Emirates. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: Text, as you would write it. Accepted answers: Any answer that is true for you. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

So we write to you at a sensible hour, in your own time.

Your mother tongue (if it is not English)

Everything we send is written in English — and in French too, if French is your mother tongue. We ask for your mother tongue because it is part of who you are — and where we can, we greet you in it. Type the first letters and choose it. If your mother tongue is English, choose English.

No matches

A little history

Are you working at the moment? Your main work situation right now. Choose the closest — employed, self-employed, a student, retired, or not currently working. Every one of them is a fine answer. A retired person and a homemaker both have strong visitor applications. Do not choose "employed" because it sounds better — the bank statements will show the truth. If you are between jobs or have just changed, say so and we will explain it properly. Where to find it: Your contract, pay slip, business registration, or student card. For example: Working for an employer. Or: retired. Whose information: Your own information — the person this application is for. Which period: Your current job, and your work over the last ten years wherever the question asks for history. Why we ask: Your work decides which programmes fit you, and Canada classifies your occupation from the duties you describe. Format: One of the answers offered. Accepted answers: One of the 5 answers offered below. Each one says what choosing it means. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: A wrong job or date changes the programme you qualify for, and it has to match the letters your employer writes.

Your current immigration status How you are allowed to live in the country you are in now — a citizen, a permanent resident, or on a temporary permit such as work or study. Choose the one that is true today. If you are in your own country as a citizen, choose citizen. Your permit may have expired while you wait for an extension you applied for in time. This is sometimes called maintained status. Then choose the status you held before, and keep the receipt for the extension application — it shows you are lawfully there. A short visitor stay somewhere is not where you live; answer for your real home. Where to find it: Your residence permit or visa sticker, your work or study permit, or your permanent resident card. For example: Worker, on a permit valid to 2027-08-31. Whose information: Your own information — the person this application is for. Which period: As your documents show it today. Why we ask: Every form, visa and letter we prepare is matched to these details, and they must agree with your passport. Format: One of the answers offered. Accepted answers: One of the 6 answers offered below. Each one says what choosing it means. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: No document is needed for this answer on its own. If this is wrong: Details that disagree with your passport delay or refuse a visa, and a wrong name is what ends up printed on the card.

Have you ever been refused a visa, permit, or entry by any country? Whether any country has ever refused you a visa or permit, or turned you away at the border. Answer yes if it has ever happened — any country, any time. Include refusals you think were a mistake, and refusals from long ago. It counts even if the refusal was for a DIFFERENT kind of visa. A refused study or work application counts too. It counts if you were told to leave a country, or withdrew an application after being asked for more. A past refusal does not stop you. Hiding one can end an application and ban you for five years. Declaring it is the safest thing you will do today. Where to find it: Your refusal letters, and the visa stamps and entry or exit marks in your old passports. For example: Yes — a UK visitor visa refused in 2019 for insufficient funds shown. Whose information: Your own information — the person this application is for. Which period: The trip you are planning, and your travel over the last ten years where the question asks for history. Why we ask: An officer reads your plan and your history together to decide whether the visit is what it says it is. Format: Yes or no. Accepted answers: One of: Yes; No. When it applies: Asked of everyone who reaches this step. Who answers it: You — it is your own fact to give, and nobody may answer it for you. Proof: A document may be asked for later to support this answer. If this is wrong: A plan that does not match your documents is the commonest ground for refusing a visitor.

Verify your email above to start your file.

What to expect — your journey

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The Canadian

Your journey, station by station

53 stops

The whole line

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Your stop — slide to see the line

Release the file

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💼 Finance

Your identity

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🧑 You

What we’ll ask

Your first nameYour last nameHave you ever used another name?Your date of birthYour sexThe country you were born in +1

Your contact details

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What we’ll ask

Your email addressYour phone numberYour street addressYour city or townYour postal code (ZIP code in the United States)Your immigration status where you live

Your immigration & travel history

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What we’ll ask

Why you are going to CanadaHas any country ever refused you a visa or entry?Your past visits to CanadaOther countries you have visitedThe date you hope to arrive in CanadaThe date you hope to leave +1

Preparedness balance

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AR Representation fee

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Post-submission fee

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Getting you into your dashboard

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Canada's statements — please read these first

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What we’ll ask

I consent to the release to Citizenship and Immigration Canada (CIC) and Canada Border Services Agency (CBSA) of all records and information for the purpose of processing my request that any government authority, including police, judicial and state authorities in all countries in which I have lived may possess about me. This information will be used to evaluate my suitability for admission to Canada or to remain in Canada pursuant to Canadian legislation.I understand that any false statements or concealment of a material fact may result in my inadmissibility to Canada and may be grounds for my prosecution or removal.I also understand that should I be found to be inadmissible for misrepresentation under section 40 of the Immigration and Refugee Protection Act, I may be ineligible to apply to certain IRCC programs for a period of five years following a final determination of my inadmissibility or, if this determination is made in Canada, following my removal from Canada.Personal information provided on this form is collected and will be used, disclosed, and retained by Immigration, Refugees and Citizenship Canada (IRCC) under the authority of the Immigration and Refugee Protection Act (IRPA).Citizenship and Immigration Canada (CIC), or an organization at CIC's request, may want to contact you in the future to ask you about any services you received from CIC prior to the application process (such as participation in an information forum), during the application process (including the application process itself as well as orientation or accreditation services), and services received after arriving in Canada (including settlement, integration and citizenship). CIC will use this information, along with the information provided by other individuals, for research, performance measurement or evaluation purposes. CIC will not use this information to make any decisions about you personally.

Your family

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Your citizenship & passport

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What we’ll ask

The country you are a citizen ofYour country of current residenceYour first languageYour passport numberThe country that issued your passportThe date your passport was issued +1

Your national identity card and other citizenships

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What we’ll ask

Do you have a national identity card?Your national ID card (type and number)The date your national ID was issuedThe country that issued your national IDAny other citizenships you hold

Your eligibility evaluations

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A few things we must ask

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What we’ll ask

Your Canadian client number (UCI)Have you ever applied to Canada, or dealt with Canadian immigration?Have you ever been convicted of a crime?Have you ever been charged for any criminal offence in any country or territory (this includes driving under the influence of alcohol or drugs)?Have you ever served in a military, police, or security service?Have you been close to someone with tuberculosis (TB) in the last two years?

Your citizenship and where you live

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What we’ll ask

I am a citizen of this country or territory since birthSince when have you been a citizen of that country?Since when have you lived in the country where you live now?In the last five years, did you live over six months in another country?

The other countries you have lived in

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Your visas, biometrics and how you travel

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What we’ll ask

Are you a permanent resident of the United States?Have you held a Canadian visitor visa in the past 10 years?Do you currently hold a valid U.S. nonimmigrant visa?The day you last gave your biometricsDo you want to re-use the fingerprints and photo (biometrics) you gave before?Are you travelling to Canada by air?

Your languages and your phone

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What we’ll ask

Can you communicate in English or French?Which language should we write to you in?What kind of number is this?

A few more questions Canada asks everyone

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What we’ll ask

Have you ever committed any crime in any country or territory (this includes driving under the influence of alcohol or drugs)?Have you ever been arrested for any criminal offence in any country or territory (this includes driving under the influence of alcohol or drugs)?Are you or have you ever been a member associated with any political party, or other group or organization which has engaged in or advanced violence as a means to achieving a political or religious objective, or which has been associated with criminal activity at any time?Have you ever been involved in war crimes or human rights abuses?

Your health

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What we’ll ask

Have you had a medical exam performed by an IRCC authorized panel physician (doctor) within the last 12 months?If known, please provide your Immigration medical examination (IME) or Unique medical identifier (UMI) number.In the last 2 years, were you diagnosed with tuberculosis?Have you had a drug or alcohol addiction causing you to be a threat to yourself or others, or to be hospitalized?

Your health — three more questions

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What we’ll ask

Are you currently receiving dialysis treatment?Have you had a mental health condition causing you to be a threat to yourself or others, or to be hospitalized?Have you ever been diagnosed with syphilis?

Your family & history

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What we’ll ask

Have you ever stayed in Canada beyond the validity of your status, attended school in Canada without authorization, or worked without authorization in Canada?Have you ever been ordered to leave a country?

Your online presence

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What we’ll ask

Do you use social media?Which social media do you use?Your usernames or profile links

Your prior refusal

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What we’ll ask

Which countries have refused you?How many times have you been refused?Tell us about each refusalDo you still have your refusal letter or letters?

Refusal service review

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Refusal severity assessment

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Your employment & business

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What we’ll ask

What best describes your work situation?The company you work for nowYour job title nowThe Canadian job code that matches your workYour business name, if you work for yourselfThe jobs you have had +1

Your education

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What we’ll ask

The highest level of school you finishedWhat you studiedThe name of your school or universityHave you ever studied at a post-secondary school (university, college or vocational school)? You don't need to have completed a degree or diploma.

Your studies after secondary school

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What you have been doing

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Your finances

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What we’ll ask

Your local currencyYour monthly incomeHow much you have in the bankWhat you are worth overallIncome you earn from property or rentMoney you have for this trip +1

Who pays for your trip

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What we’ll ask

Who is paying for this trip?Where did the money for this trip come from?

Your ties home

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What we’ll ask

Your strongest reasons to return homeYour plan for the visit

Your host declaration

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What we’ll ask

The name of the person you will stay with in CanadaHow you are related to that personThe email of the person you will stay withThe phone number of the person you will stay withIs your host a Canadian citizen or a permanent resident?When does your host's Canadian status expire? +1

Your name, as on your Canadian document, and your phone

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What we’ll ask

Your last nameYour first nameWhat kind of number is this?

Your host in Canada

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What we’ll ask

Have you ever applied to Canada, or dealt with Canadian immigration?Your Canadian client number (UCI)The country you are a citizen ofYour city or town

Your host's finances

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What we’ll ask

That person's yearly incomeHow many people live in your host's home?

Your visit details

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What we’ll ask

How long you plan to stayThe Canadian city you will arrive inWhere you will stay in Canada

Waiting for your family to finish their questions

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Funds & LICO review

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Eligibility & willingness to continue

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Document collection

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📋 Documentation

Document package review

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Draft submission letter

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Authenticity verification

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📋 Documentation

Final submission letter

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⚖️ Authorized Rep

Approve your letter

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What we’ll ask

Do you approve this letter?

We submit your application to the Canadian government

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📋 Documentation

Filed by us — waiting for the Canadian government's response

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Documentation closes the file — service not continued

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📋 Documentation

✓

Service not continued

Done

⚙️ System

Post-submission documents

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📋 Documentation

✓

TRV engagement complete

Done

⚙️ System

Who handles each stop 🧑 Client 💼 Finance ⚖️ Authorized Rep 📋 Documentation 🧭 Coordinator 🤝 Counsellor